March 24, 2021 - Managing Difficult Conversations Webinar
Presented by Michele Tocci of Chisholm Institute
I don’t know about you but I don’t like conflict, I don’t even like voices that are raised. As for difficult conversations? They certainly put me out of my comfort zone. Learn to love challenging conversations and you will be one of those great workplace communicators who provide clarity, context and inspiration.
We will discuss:
Understanding my and others behaviour
Emotional intelligence and difficult conversations